Terms & Conditions




  • Try to avoid using or placing the Equilume Light Mask in close proximity to strong magnets or direct heat.
  • When you have finished using the Equilume Light Mask it is recommended that you deactivate it in order to prolong the battery life.
  • The Equilume Light Mask should be stored in a safe, dry and warm environment.
  • When the battery life of the Equilume Light Mask has expired please dispose of the entire unit responsibly.
  • Please note: The Equilume Light mask product contains electrical components and a lithium ion battery.
  • Only competent horse handlers should be responsible for fitting the Equilume Light Mask to avoid risk of injury.



  • Equilume cannot be held accountable for any potential loss/injury to the handler/animal when fitting, maintaining or activating the Equilume Light Mask.
  • The Equilume Light Mask is not guaranteed to produce results in all animals. Individual horse variation will influence response to light treatment.
  • Owners of horses with reproductive and/or health issues should consult their veterinarian before using the Equilume Light Mask


Equilume Ltd Standard Terms and Conditions of Sale



  • If you wish to cancel your Equilume order it can be done within 14 days of purchase provided it is returned unopened and undamaged in its original packaging. A restocking fee will be deducted from any refund due.



  • Pricing may vary due to changes in currency exchange rates and costs.
  • Quotes provided by Equilume will automatically expire after 30 days.
  • All displayed Equilume prices are shown exclusive of sales tax/VAT/GST.



  • Payments to Equilume can be processed by wire transfer, credit card or PayPal.
  • Please note: Equilume will not cover any additional foreign transaction fees incurred.
  • Equilume requires that payment be made in full at the time of purchase and prior to delivery.
  • In special cases where Equilume has extended credit, the terms of payment are 30 days. An 8.5% interest fee will be applied per month on any overdue invoices.



  • The Equilume delivery times are estimates only and Equilume is not liable for delays or failure to deliver due to shipping errors caused by courier or postal services.
  • The default shipping method can take 3-10 working days, but there is an option to ‘express’ ship goods at additional cost.
  • Please be aware that delivery delays can occur due to public holidays.



  • Any product defects that occur due to wilful damage, negligence or from abnormal conditions will not be covered by the Equilume warranty.
  • Equilume is not liable for any damage or malfunction of the product as a result of alterations or repairs made by an external provider.
  • Please note that general wear and tear to Equilume products are not covered under our warranty.



  • Equilume does not offer product refunds outside of the 14-day cancelation period.
  • A replacement product will only be issued when there is a manufacturer defect at the time of delivery, or within the product warranty period from date of purchase.

To make sure the item is returnable please follow the steps below:

  • Firstly, contact Equilume customer service department on info@equilume.com
  • Secondly, the item must be returned in its original packaging.
  • Thirdly please attach a completed returns form and proof of purchase (it is likely that your return will be rejected if these are not included).



  • If you are issued with a replacement unit, it will be covered under the original units warranty period.



All rights to the product name, identification and design are reserved by Equilume.

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors